INTELLIGENT AND EFFICIENT HOSTED TELEPHONY

FOR BUSINESSES

​

You probably already have a telephone system in your company or you may be about to select your options on new, more efficient solutions. There are currently two types of enterprise telephony infrastructure on the market. The first possible infrastructure can be either a classic PBX-type solution using traditional telephone lines or a VoIP telephone system. This type of solution can be installed and administered by your in-house employees and is called an "on-site solution". 

​

With this article, Cimtel Solutions offers you a better understanding of the advantages and disadvantages of the available types of infrastructures. This analysis will allow you to make an informed decision on the type of installation that is best suited for your business profile.

​

                 

               

                  INSTALLATION, MANAGEMENT AND MAINTENANCE

​

Conversely to an “on-site” solution, the hosted VoIP-PBX solution is entirely hosted and administered by the department responsible for telephony communications in your company. All of this infrastructure is virtualized on the cloud, meaning you no longer have to worry about material and labor costs. In order to avoid operational interruptions that could lead to financial losses, you must take into account the responsiveness of the manager in the event of a service interruption.

 

               

 

                  FUNCTIONALITIES AND FEATURES

​

Features are the same in the two types of infrastructure. We are referring to call management, collaboration tools, voice messages, the web interface, metrics, etc.

 

 

                 

                  CONTROL AND FLEXIBILITY

 

The fully dedicated VoIP telephony solution of the "on-site" selection will give you access to better control of your system, and this in very in-depth detail. If you do not have internal resources dedicated to the management and maintenance of your telephone system, the updates will require the intervention of your IT team or will have to be carried out by an independent telecommunications company.

 

If you opt for a PBX telephony solution on the "cloud", your partner in telecommunications services will take care of all maintenance. This will allow you to better focus on running your business, and allocate your IT departments and resources to other more profitable tasks.

 

                 

                  COSTS

 

The main advantages of an infrastructure hosted on the cloud are:

• Low installation costs

• No cost for maintenance and updates

• You will only have to pay your monthly subscription

 

 

WHAT IS THE RIGHT CHOICE FOR MY BUSINESS?

​

Although each company has different needs depending on their profile, we can say that there are advantages and disadvantages to the two types of deployments that we have made in the past. From experience, we can now say that telephony on the “cloud” is suitable and compatible for most companies, and that hosted VoIP solutions are suitable for most SMEs and “start-ups”, which are limited in terms of resources. internal requirements to manage their telephone system. 

 

On the other hand, some companies of different sizes may wish to leave the management and administration of their telephony to companies specializing in external telecommunications, in order to remain focused on the core of their work.

 

"On-site" solutions are more suitable for companies that have the necessary internal resources and want to maintain full control of their telephony system, or need a solution that meets very specific needs.

 

Whether you are looking for a PBX solution on the "cloud" or an "on-site" solution, trust CIMTEL for all of your telephony projects.